Disney Honors Entry Ticket from 1994

walt-disney-world-1247595_960_720Talk about customer service. Recently, Chelsea Herline, 27, discovered an unclaimed entry pass to Disney World that she never redeemed. She was sick on the last day of the family trip in 1994, and had to stay back. Her dad recently found the ticket in the family’s basement and gave it to his daughter. Skeptical, of course, about her ability to use the ticket, she decided it would be fun to give it a try.

As Herline said, “I was totally not expecting to go to Disney World that day. I didn’t bring anything with me, so it was really surprising.”

The ticket didn’t have an expiration date and the park was incredibly nice about letting her in to enjoy.

Now that’s customer service the way we like it.


James Fishman has been involved in the world of online magazines for more than 15 years. He helped launch Sunstone Online and continues to improve the magazine as site editor and administrator. His writing focuses primarily business and technology. To be in touch with James, feel free to contact him at james[at]sunstoneonline.com.

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